Evaluation Inception

Authors:

• Kami Lee Chesnut, Museology Graduate Program
• Chair: Meena Selvakumar
• Jessica Luke
• Sarah Brenkert

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Abstract:

This thesis presents an evaluative study of the Evaluation Specialization within the University of Washington’s Master of Arts in Museology program. Introduced in 2014, the Specialization was designed to prepare students for careers in museum evaluation through a sequence of five courses culminating in a yearlong capstone project with a museum partner. After more than a decade in practice, this study was initiated to assess how well the Specialization aligns with field expectations and supports professional readiness. The evaluation draws on mixed qualitative methods, including focus groups and one-on-one interviews with evaluation professionals, as well as an online survey completed by program alumni. Findings were triangulated with established evaluator competency frameworks from the American Evaluation Association (AEA) and the Visitor Studies Association (VSA). The study surfaced key themes related to professional preparation, including the importance of interpersonal skills, reflective practice, and adaptability—traits strongly emphasized by field experts. Alumni feedback affirmed the value of the Specialization’s applied focus, especially the capstone experience, while also identifying gaps in technical training, qualitative methods, and stakeholder communication. Despite the relatively small number of alumni currently working in dedicated evaluation roles, most reported using their evaluation training frequently across diverse professional contexts. The report concludes with actionable recommendations for strengthening the Specialization, including expanded opportunities for applied practice, enhanced mentorship, and stronger professional networks. Ultimately, this project not only supports program improvement, but contributes to broader conversations about how graduate education can more effectively prepare the next generation of evaluators.

Poster:

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